I’m José Salgado, a technical writer and knowledge base manager based in La Paz, Baja California Sur—a beautiful place by the Sea of Cortez. I hold a B.Sc. in Oceanology and an M.Sc. in Education, both from the Universidad Autónoma de Baja California.
I currently work remotely at AnyTrack.io, a leading SaaS platform for conversion tracking. My role blends technical writing with customer support, allowing me to document evolving software features while helping marketers implement data-driven solutions. This dual perspective ensures that the documentation I create is not only accurate and structured—but also genuinely helpful to real users.
In addition to my full-time work, I collaborate with agencies like Publicis Groupe and take on freelance projects through my own platform, josemanuelsalgado.com. My focus is on delivering clear, user-centered documentation across SaaS, ad tech, marketing automation, and digital analytics.
To strengthen my practice, I’ve completed over 25 professional courses and certifications in software documentation, API writing, data storytelling, agile methodologies, and analytics tools. Highlights include Technical Writing: How to Write Software Documentation (Udemy), Creating API Documentation, HTML for Programmers, and Writing in Plain English (LinkedIn Learning). This continuous learning allows me to bridge the gap between developers, marketers, and end users through effective documentation.
I’m currently expanding into affiliate marketing, using my experience at AnyTrack to promote vetted tools and services that help businesses track, optimize, and scale. My goal is to connect entrepreneurs with solutions that integrate seamlessly with platforms like Facebook, Google, and TikTok via Conversions API.
Thanks for stopping by—feel free to explore my site or get in touch if you’d like to collaborate!