Documentation Quality KPIs Found By Jordan Stanchev
In Technical Writing: How to Write Software Documentation, Jordan Stanchev shares the outcomes of his research in defining high-quality software documentation. By establishing key performance indicators, it becomes possible to precisely gauge the direction of improvement of any documentation project. This is much appreciated information.
- Grammatically correct
- Translatable and localization friendly
- Uses appropriate tone
The scores for these KPIs should stem from User Research and Analysis, not the author’s opinion.